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Home Care Service Coordinator - Bilingual



HOME HEALTH / HOME CARE SERVICE COORDINATOR ? BILINGUAL


Able Health Care Services believes in quality care for our clients. Join us for an exciting career in Health Care. Currently, we are looking for experienced Coordinators-Bilingual Spanish helpful to join our team. We offer competitive salary and benefits. Here follows information about the position:
POSITION OBJECTIVE

  • Represents Able as a front line customer service liaison between patient/clients, caregivers, and the Director of Nursing.

  • Works under the direction of the Director of Nursing to assure that the skills of the caregiver team assigned to each case are appropriately matched to the needs of the patient/clients.

  • Responsible for consistently assigning the same care team to each patient/client, thereby facilitating continuity of care, supporting the attainment of desired outcomes, and improving customer satisfaction.

  • Schedule only the amount, frequency, and duration of services identified in the plan of care and ordered by the physician, whenever Company policy dictates that a physician?s order is required.

  • Maintain a standardized weekly schedule for all active patient/clients and document schedule changes on the scheduling form.

  • Validate caregiver documentation against schedules prior to payroll and appropriately to resolve differences. Create and update active patient/client and caregiver lists weekly, and more frequently, if requested.







HOME HEALTH / HOME CARE SERVICE COORDINATOR ? BILINGUAL


Requisites

  • The candidate for this position will have a high school diploma (or equivalent) preferably bachelor?s prepared, and there years related experience in health care delivery or business.

  • Prior scheduling experience in a customer service setting is preferred and data entry or word processing experience is required.

  • Strong leadership, human relations, communications, and problem-solving skills are requisite.

  • The ability to work under time pressures and manage multiple activities at one time are essential.

  • Familiarity with community resources and organizations is helpful.


Bilingual Spanish and/or French Creole helpful. Able to speak, read and write.
Able Healthcare Service, Inc. is an Equal Opportunity Employer


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